Refund policy

At Silver Sun Wellness, your satisfaction is our priority. We stand behind the quality of our organic and natural products.

Returns We accept returns within 30 days of delivery. To initiate a return, please contact us at [your email] with your order number and reason for return. Once approved, we will provide return instructions.

Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–7 business days and credited to your original payment method.

Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo of the item. We will arrange a replacement or full refund at no cost to you.

Non-Returnable Items For hygiene reasons, opened skincare and personal care products are non-returnable unless defective or damaged upon arrival.

Exchanges We do not offer direct exchanges. If you'd like a different product, please return the original item and place a new order.

Contact productzeero@gmail.com